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Privacy Policy

Winston College ยท Last updated: October 1, 2026

Winston College ("Winston College", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Winston College collects, uses, discloses, stores, and protects personal information when you visit our website, submit an inquiry, register for a program or course, make a payment, or otherwise interact with us online or offline.

Winston College operates in British Columbia, Canada. Our handling of personal information is intended to comply with applicable privacy laws, including the British Columbia Personal Information Protection Act (PIPA), where applicable. PIPA establishes rules for the collection, use, disclosure, protection, access to, and correction of personal information by private-sector organizations in British Columbia.

1. Information We Collect

We may collect personal information that you provide to us when you use our website, contact us, register for a course, or make a purchase.

Depending on how you interact with Winston College, this may include:

  • Full name
  • Email address
  • Phone number
  • Mailing or residential address
  • Date of birth, where required
  • Program or course of interest
  • Educational information
  • Application and registration information
  • Student information
  • Information provided through contact and registration forms
  • Payment and transaction information
  • Communication and correspondence with Winston College
  • Information necessary to provide educational or administrative services

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • Website interactions
  • Approximate location information derived from technical data
  • Cookie and similar technology information

2. How We Use Your Personal Information

Winston College may collect and use personal information for purposes including:

  • Responding to inquiries
  • Providing information about our programs and courses
  • Processing applications and registrations
  • Providing educational services
  • Managing student and course administration
  • Processing payments and transactions
  • Providing customer support
  • Communicating with students and prospective students
  • Sending important administrative information
  • Improving our website and services
  • Understanding how visitors use our website
  • Measuring advertising and marketing performance
  • Understanding which campaigns generate inquiries, registrations, and purchases
  • Preventing fraud and unauthorized activity
  • Maintaining appropriate business and educational records
  • Meeting legal and regulatory obligations
  • Other purposes permitted or required by applicable law

Under BC PIPA, organizations must collect, use, and disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.

3. Consent

Where required by applicable law, Winston College will obtain consent before collecting, using, or disclosing personal information.

By voluntarily submitting your information through our website, you acknowledge that Winston College may collect and use that information for the purposes described at the time of collection and in accordance with this Privacy Policy.

Where applicable, you may withdraw consent by contacting us. Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.

4. Information Submitted Through Forms

If you submit a form on our website, such as an inquiry, registration, application, IELTS or CELPIP course form, we may collect the information you provide.

This information may be used to:

  • Respond to your inquiry
  • Contact you about the program or course you selected
  • Process your registration
  • Provide information requested by you
  • Follow up regarding your application or registration
  • Provide relevant administrative information

We do not sell your personal information.

5. Course Registration and Purchases

If you register for an IELTS, CELPIP, or other course through our website, we may collect information necessary to process your registration and provide the course.

This may include:

  • Name
  • Email
  • Phone number
  • Selected course
  • Registration details
  • Payment status
  • Transaction information

For purchases, we may maintain transaction information such as:

  • Transaction ID
  • Course purchased
  • Purchase amount
  • Currency
  • Purchase date and time

6. Payment Processing

Payments made through our website may be processed by third-party payment service providers, such as Stripe.

Payment information may be processed directly by the payment provider. Winston College does not intend to store complete payment card information on its own website servers.

Payment providers may collect and process information according to their own privacy policies and terms.

You should review the applicable payment provider's privacy policy before completing a transaction.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website traffic
  • Measure website performance
  • Understand how visitors interact with our website
  • Measure advertising performance
  • Track conversions such as form submissions and purchases
  • Improve our website and marketing activities

Depending on the services currently implemented on our website, these technologies may include services such as:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Meta advertising technologies
  • Payment and checkout technologies
  • Other analytics and marketing services

The actual technologies used may change as our website and marketing activities evolve.

8. Google Analytics and Google Ads

Winston College may use Google Analytics and Google Ads to understand website activity and measure the effectiveness of advertising campaigns.

Information collected through these technologies may include:

  • Website visits
  • Pages viewed
  • Traffic sources
  • Device and browser information
  • Advertising interactions
  • Conversion events
  • Form submissions
  • Course registrations
  • Purchases

We may use advertising attribution information such as:

  • GCLID
  • UTM parameters
  • Other campaign identifiers

This information helps us understand which advertising campaigns and sources generate inquiries, registrations, and purchases.

9. Marketing Communications

If you provide the appropriate consent, Winston College may contact you about:

  • Programs
  • Courses
  • Admissions
  • Events
  • Educational opportunities
  • Promotions
  • Important updates
  • Other relevant Winston College information

Marketing communications may be sent by email, SMS/text message, or other permitted communication methods.

Commercial electronic messages in Canada are subject to Canada's Anti-Spam Legislation (CASL), which generally requires consent and requires commercial messages to contain identification information and an unsubscribe mechanism.

You may unsubscribe from marketing communications at any time using the unsubscribe option included in the communication or by contacting Winston College.

Unsubscribing from marketing communications does not prevent us from sending necessary administrative or transactional communications related to your application, registration, course, payment, or student relationship.

10. Sharing of Personal Information

Winston College may share personal information with third parties when reasonably necessary to provide our services, operate our website, process transactions, or fulfill the purposes described in this Privacy Policy, or where otherwise permitted or required by law.

Third parties may include:

  • Payment processors
  • Website hosting providers
  • IT service providers
  • Learning management systems
  • Email and communication providers
  • Analytics providers
  • Advertising platforms
  • Technology service providers
  • Professional advisors
  • Government or regulatory authorities where required
  • Other service providers working on behalf of Winston College

We take reasonable steps to ensure that service providers handling personal information on our behalf maintain appropriate privacy and security practices.

11. Third-Party Services

Our website may contain links to or integrations with third-party websites and services.

These may include payment platforms, social media platforms, analytics services, advertising platforms, and other external services.

Winston College does not control the privacy practices of third-party websites or services.

Your use of those services may be subject to their own terms and privacy policies.

12. International Processing of Information

Some third-party service providers used by Winston College may store or process information outside British Columbia or Canada.

Where personal information is handled by third-party service providers, Winston College will take reasonable steps to manage personal information appropriately and in accordance with applicable privacy requirements.

13. Protection of Personal Information

Winston College takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

However, no website, electronic transmission, or online system can be guaranteed to be completely secure.

BC PIPA requires organizations to make reasonable security arrangements to protect personal information under their custody or control.

14. Retention of Personal Information

Winston College retains personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate records, resolve disputes, meet legal or regulatory requirements, and fulfill other legitimate purposes.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Where applicable, Winston College will retain information for the period required by law.

15. Access to Your Personal Information

Subject to applicable legal exceptions, you may request access to personal information about you that is under Winston College's custody or control.

You may request information about:

  • The personal information we hold about you
  • How your information has been used
  • How your information has been disclosed, where applicable

BC PIPA provides individuals with rights to request access to their personal information held by private-sector organizations.

Requests should be submitted in writing and contain sufficient information for Winston College to identify you and locate the relevant information.

16. Correcting Your Personal Information

You may request that Winston College correct personal information that is inaccurate or incomplete.

If you believe information we hold about you is incorrect, please contact us with the relevant details.

BC PIPA provides individuals with the right to request correction of personal information under an organization's control.

17. Privacy Complaints

If you have concerns about how Winston College has collected, used, disclosed, or protected your personal information, please contact us first.

We will review the concern and attempt to resolve it.

If you are not satisfied with the response, you may have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC). OIPC BC provides oversight of privacy obligations under PIPA for private-sector organizations in British Columbia.

18. Children's Privacy

Our website and services are primarily intended for individuals who are legally able to use our services and provide information for educational or registration purposes.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

19. Changes to This Privacy Policy

Winston College may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes to our website
  • Changes to technology
  • Changes to our data practices
  • Changes to applicable laws or regulations

When we update this Privacy Policy, we will post the updated version on this page and revise the Last Updated date.

20. Contact Us

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact Winston College.

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